The crew · Scotia, NY
Two desks.
Twenty-seven bays.
A service desk for drivers, a fleet desk for accounts, and ASE-certified technicians across 27 bays on Route 50. Nobody here works on commission, whether you run one car or a whole route.
SERVICE DESK
HUMANS, NO CALL CENTER
FLEET DESK
ONE NUMBER, ONE INVOICE
TECHNICIANS
ASE-CERTIFIED CREW
EVERY QUOTE
IN WRITING FIRST
Who you’ll deal with
Three jobs, one standard.
Every call, every estimate walk-through, every fleet report, every measurement — it comes from one of these three desks, not a call center or a sales floor.
The service desk
Answers the phone, books the bay, and walks you through the photo report before anything gets approved. Decline a recommendation and this desk writes “noted for next time” and means it.
The fleet desk
Runs the accounts: maintenance intervals per unit, staged multi-vehicle drop-offs, batched New York State inspections, and one monthly invoice with per-vehicle history. Same phone number — ask for the fleet desk.
The technician crew
ASE-certified technicians across 27 bays, working every make from a Civic to a Super Duty to a postal LLV. Their measurements and photos are what land in your report.
Call (518) 348-7764 and a real person at the service desk picks up — no call center. For account questions, ask for the fleet desk.
Who does the work
The technician crew.
ASE-certified technicians working every make and model with factory-level equipment, a Hunter alignment rack, and light and medium-duty diesel tooling — the same people whose measurements and photos land in your inspection report.
The technician who inspects your vehicle signs the findings and takes the photos. Tricky diagnoses get a second set of eyes before a quote. The same crew reconditions every vehicle the Fogg’s Automotive dealership sells.
Want to know who worked on your vehicle? Ask at the service desk — the technician who signed your report is on the floor.
How our guides get written
Shop floor first, keyboard second.
Our repair guides and price ranges come from the work in our bays at 642 Saratoga Rd Suite B, Scotia, NY 12302: Capital Region winters, road salt, and the repairs Schenectady drivers ask about most. Prices are updated when they change.
Have a question a guide doesn’t answer? Call (518) 348-7764 — a real person at the service desk will give you a straight answer.
Come put faces to the phone voices.
Twenty-seven bays on Route 50 in Scotia, a waiting room with Wi-Fi, and a free multi-point inspection with every service.